> ## Documentation Index
> Fetch the complete documentation index at: https://docs.trama.so/llms.txt
> Use this file to discover all available pages before exploring further.

# Support

## How to contact us

| Plan     | Support channel           | Estimated response time |
| -------- | ------------------------- | ----------------------- |
| Starter  | Basic support by email    | Within the business day |
| Pro      | Direct WhatsApp support   | Within 4 business hours |
| Business | Dedicated account manager | Within 2 hours          |

## Resources

* **Chat with Trama:** At [trama.so](https://trama.so) you can chat with our assistant to resolve quick questions.
* **Email:** [support@trama.so](mailto:support@trama.so)
* **Documentation:** You're reading it.

*Trama. Your business sells on WhatsApp. Trama handles the rest.*